About this role
"Please note that this job is a seasonal role (FTC) for 12 months on the payroll of Amazon."
Job Description
- Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the SPECS Invictus team as a Prod Compliance Associate Sr. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success.
- You will primarily be responsible for adhering to SOP and meeting the assigned goals.
- Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management.
- The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management.
- The candidate should be able to resolve issues with minimal guidance.
- A day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs.
- You support the team and organization in various projects.
- Your job responsibilities as a Sr Compliance Associate may include –
Key job responsibilities
- Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs)
- Maintain defined quality standards.
- Provide ideas, collaborate across internal teams and stakeholders for process improvement projects.
Basic qualifications
- Bachelor’s degree (preferably in Engineering or Business)
- 1+ year of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes
- Advanced computer literacy in Microsoft Office applications, especially MS Excel
- Attention to detail and capability to work on multiple processes.
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
- Excellent analytical, problem solving and logical reasoning skills
- Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner.
- Interest in e-Commerce/Online business
- Passion for innovation, automation and operational excellence
Preferred qualifications
- Database management and data analysis experience, including knowledge of SQL querying
- Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds,
- Ability to write macros in MS Excel aimed at improving processes
Key job responsibilities
- Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs)
- Maintain defined quality standards.
- Provide ideas, collaborate across internal teams and stakeholders for process improvement projects.
A day in the life
- A day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs.
- You support the team and organization in various projects.
Internal job description Loop competencies --