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peer support worker @ Downtown Mission of Windsor

Windsor, Ontario, CAOnsiteTemporary
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About this role

*Pay:* CA$20.00-CA$21.00 per hour

Job description

Peer Support Worker ? Job Description

Position Overview

  • *Title:* Peer Support Worker
  • *Hours:* part-time positions, 20 hours (Afternoons)
  • *Reports to:* Manager of Programs & Services
  • *Divisions:* Programs & Services and the entire organization
  • *Employment Type: *Temporary contract until March 31, 2027, with the possibility of extension.

Summary

Peer Support Workers use their own lived experience with mental health, substance use, and/or homelessness to:

  • Build trust with clients
  • Provide emotional support, advocacy, and system navigation
  • Work in a *non-judgmental, trauma-informed, person-centered* way
  • Collaborate with HART Hub staff, modeling recovery and fostering hope
  • Follow agency procedures and maintain professional boundaries

Education

  • High school diploma
  • Certificate in Peer Support, Mental Health, Addiction Recovery, or related field (or willingness to obtain)
  • Peer support worker certification preferred.
  • OR lived experience with demonstrated recovery and wellness

Knowledge & Experience

  • Understanding of homelessness, addiction, mental health, poverty
  • Knowledge of harm reduction and trauma-informed care
  • Awareness of local community supports
  • Experience supporting others or self in recovery/crisis

Skills & Qualities

  • Empathy, compassion, active listening
  • Non-judgmental and inclusive approach
  • De-escalation skills
  • Good verbal communication
  • Professional boundaries/confidentiality
  • Ability to support diverse populations

Other Requirements

  • Must be 18+
  • First Aid/CPR and Mental Health First Aid preferred
  • Naloxone training preferred
  • Office 365 experience preferred

Duties & Responsibilities

  • Provide one-on-one and group support
  • Review client info, interview, assess needs and strengths
  • Help clients develop action plans, navigate systems, access resources
  • Follow agency policies and safety standards
  • Promote dignity, empowerment, and choice
  • Collaborate with staff and management
  • Maintain records and communication
  • Support team diversity and cooperation
  • Communicate clearly to individuals/groups
  • Oversee assigned areas for safety and security

Job Type: Part-time

Work Location: In person

Pay: $20.00-$21.00 per hour

Work Location: In person

Skills

Active ListeningDe-escalationharm reductiontrauma informed careMental Health First Aidnaloxone trainingOffice 365First AidCPR

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