About this role
Job Summary
We are seeking a dedicated and compassionate Optometric Assistant to join our eye care team. The ideal candidate will provide exceptional patient care, support the optometry team with clinical and administrative duties, and ensure a smooth patient experience. This role offers an opportunity to work in a fast-paced, patient-focused environment with a focus on vision health and customer service excellence. MUST BE AVAILABLE TO WORK FULL TIME - 5 DAYS A WEEK (some Saturdays).
Duties
- Greet patients warmly and assist them through check-in and check-out processes at the front desk
- Prepare patients for eye examinations by updating electronic medical records (EMR)
- Assist the optometrist during eye exams, including setting up equipment and providing patient instructions
- Conduct preliminary tests such as auto refractor, NCT, FDT, Optos, and other diagnostic procedures
- Manage appointment scheduling, reminders, and follow-up communications
- Handle retail sales of eyecare products
- Maintain cleanliness and organization of exam rooms, testing areas and front desk
- Support administrative tasks such as insurance verification, billing, and data entry using electronic medical records systems
Requirements
- Prior experience in a medical office setting required, preferably within optometry or ophthalmology practices
- Familiarity with electronic medical records (EMR) systems
- Strong knowledge of medical terminology related to eye care and general health
- Excellent patient care skills with a friendly, professional demeanor
- Ability to manage front desk responsibilities efficiently while multitasking in a busy environment
- Knowledge of pediatric patient care is advantageous for working with children during eye exams
- Strong organizational skills with attention to detail to accurately update patient records and process insurance claims
This position provides an engaging opportunity to contribute to comprehensive eye care services while developing your skills in a supportive team environment.
Job Type: Full-time
Pay: $16.00-$19.00 per hour
Expected hours: 35.0 ? 40.0 per week
Benefits
- Company events
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person