About this role
Job Title: Medical Receptionist
*Location:* 1286 Weston Road, York, ON M6M 4R3
*Position Type:* Full-Time (On-site)
*Schedule:* Regular weekdays, with some weekend hours required
*Clinic Name:* Crosstown Family Health Team
About Us
At Crosstown Family Health, we are dedicated to providing compassionate, high-quality healthcare to our patients and community. We are looking for a reliable, adaptable, and energetic Front Desk Receptionist to join our team in a fast-paced family medicine practice.
Position Summary
As the first point of contact for our clinic, the Front Desk Receptionist plays a key role in ensuring efficient day-to-day operations and a warm, welcoming environment for our patients. This is an in-person, on-site position that requires handling patient check-ins, phone calls, scheduling, and administrative support with accuracy and care.
Key Responsibilities
- Greet patients warmly upon arrival, check them in, and manage waiting area flow.
- Answer high-volume phone calls, respond to inquiries, and schedule patient appointments.
- Maintain accurate electronic medical records (EMR) and update patient information in Avaros EMR with meticulous attention to detail.
- Multitask efficiently to manage administrative tasks, patient intake, and phone inquiries simultaneously.
- Coordinate with physicians, nursing staff, and other allied health as needed.
- Maintain confidentiality and handle sensitive patient records in compliance with privacy regulations.
Qualifications & Work Requirements
- *Work Location & Hours:* Able to work fully on-site at our clinic, including availability for some weekend hours
- *Interpersonal Skills:* Exceptional communication, empathy, and patient-service skills.
- *Multitasking & Speed:* Thrives in a fast-paced environment while managing multiple tasks smoothly.
- *Attention to Detail:* Meticulous accuracy in scheduling, data entry, and record management.
- *Adaptability:* Quick learner who easily adopts new systems, software, and workflows.
- *Computer Proficiency:* Strong general computer skills; experience with Avaros or other EMR is an asset, but not required (we are happy to train the right candidate).
- *Education & Experience:* High school diploma or equivalent required.
How to Apply
If you thrive in a dynamic healthcare setting and love working with people, we would love to hear from you! Please submit your *resume and a short cover letter *with the subject line _"Medical Receptionist Application - [Your Name]"_.
Pay: $17.60-$21.50 per hour
Work Location: In person