About this role
Tru by Hilton Oshawa | Oshawa, Ontario
Job Type: Part-Time
Pay: $18.60 per hour
Work Location: In person
Experience: Minimum 1 year of hotel housekeeping experience required
About Us
Welcome to the brand-new 97-room Tru by Hilton Oshawa! Tru by Hilton is a modern, innovative hotel brand offering guests a fun, fresh, and affordable hospitality experience. Spirited, simplified, and grounded in value, Tru is designed to appeal to travellers of all generations.
At Tru by Hilton Oshawa, we believe exceptional guest experiences begin with a clean, comfortable, and welcoming environment. We are looking for enthusiastic, detail-oriented individuals who take pride in their work and want to be part of a supportive, close-knit team.
About the Role
Reporting to the Executive Housekeeper, the Housekeeping Room Attendant plays an important role in creating memorable guest experiences by ensuring our guest rooms are clean, comfortable, and spotless.
You will be responsible for maintaining the highest standards of cleanliness and presentation while working collaboratively with your teammates to deliver the exceptional service our guests have come to expect.
If you have a keen eye for detail, a strong work ethic, and a passion for cleanliness, we would love to hear from you!
Key Responsibilities
- Attend daily housekeeping team meetings to receive room assignments, guest feedback, VIP arrival information, and special requests.
- Clean, sanitize, dust, mop, and vacuum guest rooms, bathrooms, and other assigned areas in accordance with hotel and brand standards.
- Strip beds, remove used linens and garbage, make beds, and replace fresh towels and linens.
- Restock guest rooms with amenities and supplies according to established standards.
- Ensure guest rooms are properly arranged, organized, and presented to provide a welcoming experience.
- Inspect rooms for cleanliness, damage, and maintenance issues, reporting concerns promptly to the appropriate department.
- Prepare and maintain housekeeping carts with the necessary supplies and equipment.
- Keep housekeeping equipment, vacuums, linen closets, and storage areas clean, organized, and adequately stocked.
- Follow hotel policies, health and safety procedures, emergency protocols, and security requirements.
- Protect guest privacy and confidentiality by following established guest room access procedures.
- Assist fellow housekeeping team members in maintaining clean and organized public areas and workspaces.
- Perform other duties as assigned by the Executive Housekeeper.
Qualifications and Requirements
- Minimum of 1 year of hotel housekeeping experience required; 1?2 years preferred.
- Previous Hilton hotel experience is considered an asset.
- Availability to work weekends is mandatory.
- Strong attention to detail and a genuine commitment to cleanliness.
- Ability to work independently while contributing positively to a team environment.
- Reliable, punctual, and committed to consistent attendance.
- Ability to follow instructions, manage time effectively, and complete assigned rooms within established timeframes.
- Ability to communicate professionally with guests, supervisors, and fellow team members.
- Ability to stand and walk for extended periods and perform repetitive physical tasks, including bending, crouching, twisting, reaching, and kneeling.
- Ability to occasionally lift up to 35 lbs.
- Must be legally entitled to work in Canada.
- Must be able to reliably commute to Oshawa, Ontario, or relocate before starting work.
Compensation and Benefits
We offer competitive compensation and benefits to support our team members, including:
- Hourly wage of $18.60
- Extended health care, dental, and vision benefits following the probationary period.
- Optional life insurance, accidental death and dismemberment (AD&D), and critical illness coverage.
- Access to Hilton team member travel rates at participating Hilton hotels worl