About this role
*Location:* Toronto, ON (Four days in office, one day remote)
*Start Date:* November 16, 2026
Sutherland House is a fast-growing Canadian independent publisher with a national and international profile. We publish serious nonfiction, history, politics, culture, and literary titles, and we work closely with authors, bookstores, media, and cultural institutions across Canada.
We are seeking an experienced, results-driven E-Commerce Manager to lead and expand our digital sales operations, strengthen our online retail presence, and drive revenue growth across our publishing imprints.
About the Role
The E-Commerce Manager will take ownership of the company's e-commerce strategy and operations, with a particular focus on Amazon, online retail platforms, digital advertising, and direct-to-consumer sales.
This is a senior, hands-on leadership position requiring extensive experience managing Amazon Seller Central, Vendor Central, Fulfilment by Amazon (FBA), and other e-retailer platforms. The successful candidate will be responsible for developing, implementing, and optimizing strategies that translate digital advertising investments into measurable sales growth.
We are looking for someone who can independently lead our e-commerce operations, identify new revenue opportunities, and stay ahead of emerging technologies, digital marketing trends, and developments in online book retailing.
The e-commerce manager will report directly to the publisher and play a key role in shaping the company's digital sales strategy.
E-Commerce Strategy & Leadership
- Lead, develop, and execute the company's overall e-commerce strategy to maximize online sales, profitability, and market reach across all publishing imprints.
- Take full ownership of day-to-day e-commerce operations, ensuring effective execution, continuous optimization, and measurable business results.
- Plan, direct, and evaluate digital marketing strategies and programs to promote the sale of the company's titles across all imprints and online sales channels.
- Identify new e-commerce opportunities, emerging technologies, and digital retail trends to strengthen the company's competitive position.
- Monitor developments in online book sales, consumer purchasing behaviour, and e-retailer algorithms to inform strategic decisions.
- Establish performance targets, monitor key performance indicators (KPIs), and develop strategies to achieve revenue and growth objectives.
Amazon Marketplace Management
- Lead and manage the company's Amazon marketplace operations, including three Amazon Seller Central accounts and one Vendor Central account.
- Oversee all aspects of Amazon selling, including product listings, inventory planning, replenishment, pricing, fulfilment, and marketplace performance.
- Direct the company's Fulfilment by Amazon (FBA) operations, ensuring inventory availability, efficient stock management, and optimal sales performance.
- Lead the continued development and expansion of the company's third-party Amazon marketplace business, including transitioning acquired publishing imprints from the wholesale vendor model to a direct-selling model.
- Optimize Amazon product listings, including titles, descriptions, keywords, categories, and enhanced product content, to improve discoverability and conversion rates.
- Manage Amazon Brand Registry and marketplace brand protection initiatives using the company's registered trademarks.
- Monitor account health, marketplace compliance, customer experience, and operational performance across all Amazon accounts.
Digital Advertising & Sales Growth
- Develop, execute, and optimize digital advertising campaigns designed to generate direct, measurable sales.
- Plan, direct, and evaluate Amazon Ads campaigns across the company's seller and vendor accounts.
- Manage advertising budgets, bidding strategies, keyword selection, product targeting, and campaign performance.
- Analyze advertising performance using