About this role
Looking for an outgoing enthusiastic person who has a drive for guest satisfaction
Work with a team of equally enthusiastic people
Responsibilities
- Answer the phone calls and taking reservations
- Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
- Check in and checkout guests in Courteous manners
- Coordinate with Housekeeping to track room status and guest concerns.
- Review and correct all hotel transactions
- Review and correct all hotel credit card transactions
- Generate daily revenue reports.
Position Requirements include
- Morning, Evening and weekend work
- High school diploma or equivalent;
- Excellent communication skills French and English
- Strong customer and guest service skills in a fast paced environment;
- Experience with computers, Windows and Microsoft programs and hotel software;
- Ability to work as part of a team or individually;
- Good organizational and time management skills;
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Work Location: In person