About this role
Job Responsibilities
- Inform customers of current promotions and events.
- Responsible for online communication with clients actively via Facebook, Instagram.
- Recommend additional and complementary products and services.
- Ensure our customers are informed about and enrolled in our active promotions.
- Set up advertising displays and arrange merchandise to highlight sales and promotional events.
- Coordinate promotions with marketing teams to ensure delivery of exceptional offers to clients periodically.
- Promote clinic service, product, and various clerical duties as requested.
- Continuing learning new knowledge to deliver professional and precise advice to clients.
- Manage daily appointments.
- Keep electronic & manual records for each client.
- Complete transactions accurately and efficiently.
- Answer service inquiries and customer service on the telephone, online and in clinic for all clients, and visitors
- Checking clients in and out, billing, knowledgeable of all clinic services, retail products, scheduling visits
Qualifications
- Previous experience in cosmetics industry is preferred
- Familiar with CRM System
- Health and safety orientated with a passion for cosmetics
- Detail-orientated, organized and accurate
- Excellent communication skills and problem-solving abilities; positive attitude and able to motivate a team
- Physically fit with strong manual dexterity; comfortable standing, bending, walking and additional requires
- Speak & write fluently in English and
Job Types: Full-time, Part-time
Additional pay
- Commission pay
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Application question(s)
- Comfortable appearing on camera for marketing promotional content
Experience
- sales: 1 year (required)
Language
- Mandarin (preferred)
Work Location: In person