About this role
As a *Customer Service Representative (Entry Level)*, you?ll be an essential part of our team, assisting clients with inquiries, policy details, and administrative support. Whether it?s answering questions, processing requests, or collaborating with brokers, you?ll play a vital role in ensuring a smooth client experience.
Key Responsibilities
- Communicate effectively with clients to address their insurance inquiries and concerns
- Assist brokers with policy documentation, processing renewals, and endorsements
- Maintain organized client records and provide administrative support
- Work collaboratively within a *team-oriented* environment to ensure excellent service
- Learn and develop industry knowledge while supporting brokers and clients
Ideal Candidate Qualifications
- *Bilingual* (French and English preferred)
- Strong *teamwork* and interpersonal skills
- Previous experience in insurance or as a broker is preferred but not required
- Secondary school or *college education* required
- Active *RIBO license* preferred, but not mandatory (training available)
- Excellent communication and customer service abilities
What We Offer
- A welcoming, family-oriented workplace with strong community values
- Training and development opportunities to help you grow in the insurance industry
- Competitive salary and benefits package
- The opportunity to make an impact within rural communities
Job Type: Full-time
Pay: $40,000.00-$75,000.00 per year
Work Location: In person