About this role
- JOB DESCRIPTIONAs a retail sales associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements.
- As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.RESPONSIBILITIESEngage with customers in a friendly, helpful manner, using experience and people skills to guide them toward the right products and solutions.
- Listen carefully to understand customer needs and provide practical advice for their projects.
- Stay informed about current promotions and product offerings to share accurate information when needed.
- Take initiative in assisting customers, ensuring they feel supported and confident in their choices.
- Maintain a safety and welcoming environment, prioritizing excellent customer service at all times.
- Help resolve customer questions or challenges promptly and professionally.
- Enjoy learning about new products and trends, keeping your knowledge fresh and relevant.
- QUALIFICATIONSFriendly and effective communicator who enjoys working as part of a teamPrevious experience in customer service and/or sales, gained through work life experienceStrong attention to detail and accuracyComfortable lifting up to 55 lbs on an occasional basisAbility to workdays/evening/weekends (rotating shifts) Willing and able to learn and operate the applicable computer system (D635) used to process orders Grade 12 diploma or equivalent considered an asset