About this role
*Why join the Falcon family?!*
* Extremely competitive salaries * Amazing benefits packages * Relocation packages * Financial Health * RRSP matching * Flexibility * Job Security * Sustainable work * Growth opportunities
If you?re an experienced Office Administrator, Administrative Assistant, Office Coordinator, or Service Administrator with strong organizational, communication, and customer service skills, we want you to join Falcon Equipment?s _*Nanaimo Branch*_! This is an opportunity to be part of a supportive, professional team while enjoying the perfect balance of meaningful work and a scenic, laid-back island lifestyle. Imagine starting your day with ocean views, ending it with forest trails, and working with a team that values collaboration, relationships, and getting the job done right.
*Job Duties & Responsibilities:*
* _Oversee Office Operations:_ Coordinate administrative activities, reception, office supplies, and day-to-day operations across both Vancouver Island branch locations. * _Support Service & Parts Departments:_ Provide administrative support to service and parts teams to ensure smooth and efficient branch operations. * _Maintain Safety & Compliance: _Help ensure branch facilities, equipment, and assets meet company safety requirements and applicable health regulations. * _Coordinate & Communicate: _Serve as a key point of contact for office communications, coordinating activities and supporting the needs of branch employees and visitors. * All other duties as assigned.
*Qualifications:*
* High school diploma or equivalent required * Prior experience in a heavy equipment environment (preferred) * Prior experience in reception, office admin, or equivalent * Exceptional customer service and troubleshooting skills * Must be able to work in a fast paced environment with minimal supervision * Computer literacy, including working skills of MS Office and Outlook * Ability to work well under pressure and maintain a strong attention to detail * Able to deal with people tactfully and professionally at all times * Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions * Strong work ethic and positive team attitude * Weight handling of up to 60 lbs. required
*About the Benefits:*
* Competitive wage rates * 100% prescription coverage and paramedical coverage * 100% basic dental coverage * Long-term disability (LTD) * Paid sick days * Paid vacation available in the first year of employment * RRSP/DPSP plan with matching contribution by the company * Premiums if you hold a current occupational first aid ticket * Opportunities for training and development * Non-unionized environment * Apprenticeship program reimbursed by the companyFalcon Equipment is an equal opportunity employer.
_\* We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted._
Job Types: Full-time, Permanent
Pay: $60,000.00-$73,000.00 per year
Benefits: * Casual dress * Company events * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match * Vision care
Ability to commute/relocate: * Nanaimo, BC V9S 5X9: reliably commute or plan to relocate before starting work (required)
Experience: * office admin: 3 years (preferred)
Work Location: In person