About this role
Spa Receptionist ? Full-Time / Part-Time
*Location:* Miraj Hammam Spa, 1495 West 6th Avenue, Vancouver, BC
*Pay:* CA$19.50?CA$20.00 per hour
*Job type:* Full-time or part-time, permanent
*Work location:* In person
Join Our Team
Miraj Hammam Spa is looking for a dedicated, welcoming and customer-focused Spa Receptionist to join our team.
As the first point of contact for our guests, you will help create a warm and memorable experience from the moment they arrive. We are seeking someone who takes initiative, enjoys building genuine relationships with clients and remains calm and helpful in a busy environment.
Responsibilities
- Welcome guests and provide attentive, professional customer service.
- Respond to company emails, participate in team discussions and offer solutions to guest concerns.
- Address on-site client issues with care and professionalism.
- Coordinate and respond to client reviews, surveys and concerns within 24 hours or less.
- Support the spa?s daily operations and assist with different tasks as needed.
- Work collaboratively with management, aestheticians, massage therapists and other team members.
- Follow and help improve policies and procedures to support a positive experience for guests and employees.
- Maintain the spa?s presentation, cleanliness and brand standards.
- Represent Miraj?s Middle Eastern heritage and Hammam concept with care and respect.
Requirements
- At least *5 years of customer service experience*.
- At least *5 years of sales experience*.
- Strong communication and customer service skills.
- Ability to handle concerns calmly and find helpful solutions.
- A reliable, hardworking and team-oriented approach.
- Availability to work alternating opening and closing shifts, including weekends as needed.
Schedule
- *Opening shift:* 8:00 a.m. ? 3:30 p.m.
- *Closing shift:* 3:30 p.m. ? 10:00 p.m.
- Opening and closing shifts alternate.
- Monday to Friday and weekends as needed.
Why Join Miraj?
- Competitive wages based on experience.
- Extended health benefits for full-time employees.
- A supportive, team-oriented environment.
- Ongoing training and professional development.
- A beautiful, high-end spa setting.
How to Apply
Apply through Indeed or email your résumé to *[email protected]* with the subject line *?Spa Receptionist Application.?*
Job Types: Full-time, Part-time, Permanent
Pay: $18.50-$20.00 per hour
Benefits
- Dental care
- Vision care
Experience
- Customer service: 5 years (required)
- Sales: 5 years (required)
Work Location: In person