About this role
Requirements
We are seeking a dedicated and experienced Dental Receptionist to join our privately owned, independent dental practice. We offer a friendly, supportive, and team-oriented environment with a strong focus on patient care and staff satisfaction.
Our office is conveniently located near Bloor and Dundas Streets, with excellent access to public transportation.
The ideal candidate is organized, personable, detail-oriented, and confident working in a busy dental office environment. Previous dental office experience is required.
Salary
Salary is competitive and will be determined based on experience and qualifications.
Responsibilities
- Effectively manage and juggle a busy dental schedule, including filling last-minute openings and schedule gaps.
- Optimize the daily schedule to ensure efficient use of the dentist's and hygienists' time.
- Manage patient appointments, scheduling, confirmations, and cancellations efficiently.
- Coordinate patient flow and ensure a smooth and welcoming experience for every patient.
- Maintain accurate and up-to-date patient records while ensuring confidentiality.
- Process dental insurance claims, payments, billing, and other administrative tasks.
- Communicate professionally with patients by phone, email, and in person.
- Assist with treatment coordination and other front-desk duties as required.
- Maintain a clean, organized, and welcoming reception area.
Requirements
- Previous dental office reception/administrative experience is required.
- Experience managing and optimizing a busy dental schedule is strongly preferred.
- Ability to juggle appointments, identify scheduling gaps, and proactively fill cancellations and openings.
- Knowledge of dental office procedures, dental terminology, billing, and insurance processing.
- ClearDent experience is a plus.
- Strong organizational skills and excellent attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Professional, friendly, and patient-focused attitude.
- Ability to work independently while being a strong team player.
Convenient Location & Accessibility
- 504 King streetcar stop directly in front of the office
- A very short streetcar ride from Dundas West Station
- Approximately 5-minute walk from Dundas West subway station
- On-site parking available
Pay: From $24.00 per hour
Benefits
- Company events
- Dental care
- On-site parking
Work Location: In person