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dental receptionist @ Dr Alan Sian Dentistry Profess

Niagara Falls, Ontario, CAOnsiteFull-time
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About this role

Overview

The Dental Receptionist welcomes patients and supports the daily flow of a dental office. This front desk role combines patient service, scheduling, and administrative coordination, helping patients feel informed while enabling the care team to stay organized.

Duties

  • Welcome patients, assist with check-in, and provide clear guidance about appointments and office procedures.
  • Schedule and update appointments, manage a multi-line phone system, and route messages to the appropriate team member.
  • Maintain accurate patient records in electronic medical records systems, using Dentrix or Epic as applicable.
  • Coordinate front desk tasks and share timely updates with colleagues to support smooth patient visits.
  • Your impact: Organized scheduling and accurate records help patients and colleagues navigate each visit smoothly.

Qualifications

Required: Clear communication, attention to detail, and the ability to manage front desk tasks, multi-line phone systems, and electronic medical records accurately. Familiarity with medical terminology supports clear, professional interactions with patients and colleagues. Preferred: Dental receptionist, dental office, medical office, office, or administrative experience; familiarity with Dentrix or Epic is an advantage.

Pay: $22.00-$28.00 per hour

Expected hours: 40.0 per week

Benefits

  • On-site parking

Experience

  • Dentrix: 1 year (preferred)

Work Location: In person

Skills

electronic medical recordmulti-line phone systemsMedical TerminologyDentrixEPIC

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