About this role
Company description
Our multidisciplinary medical clinic has two Winnipeg locations: 14-160 Meadowood in St. Vital and Park City Commons, 3-1480 Plessis Rd in Transcona.
We are committed to providing high quality medical services in a clean, friendly environment, and treating all patients and staff with care and respect.
Job description
We're looking for an energetic, friendly, and detail-oriented team member to help keep our busy private medical clinic in St Vital running smoothly.
The primary focus of this role is welcoming patients, escorting them to exam rooms, preparing rooms between appointments, and keeping medical and clinic supplies organized and stocked. You may also support our Medical Office Assistant (MOA) team with reception, appointment bookings, and other administrative tasks as needed.
Hours: Full-time, weekdays, tentatively Monday-Friday, 7 am - 3 pm, with some potential for flexibility.
What you bring
- A friendly, positive, and professional manner that makes patients feel welcome.
- Strong interpersonal and customer service skills, with the ability to respond to patient concerns professionally and compassionately.
- Attention to detail and pride in keeping rooms and supplies clean, organized, and ready for use.
- The ability to stay active, manage competing priorities, and keep up in a fast-paced environment.
- Self-motivated, proactive, and reliable
- Ability to take initiative, prioritize tasks, and work independently with minimal supervision.
- Strong computer skills and the ability to learn new software and processes.
- Respect for patient confidentiality and PHIA requirements.
Key responsibilities
- Greeting patients and visitors, creating a positive first impression, and escorting patients to exam rooms.
- Preparing and cleaning rooms between patients.
- Monitoring, stocking, and ordering medical and clinic supplies.
- Assisting with patient check-in and verifying personal and insurance information.
- Supporting appointment bookings, phone inquiries, and other reception duties.
- Processing payments and invoices, scanning, filing, mailing, faxing, and other administrative tasks.
- Providing general support to the clinic team as required.
Experience and qualifications
- Experience in customer service, reception, or an administrative role is preferred.
- Medical office or clinical experience and/or education is an asset.
- Familiarity with Accuro EMR or similar software is an asset.
- Knowledge of medical terminology is an asset.
Why work with us?
We?re committed to providing high-quality medical care in a clean, welcoming environment where patients and staff are treated with care and respect.
- Competitive compensation and additional perks, including refreshments and store discounts.
- Meaningful work in a team-oriented clinical environment.
- Free on-site parking and convenient access to major bus routes.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted. *No phone calls or drop-ins, please.*
Pay: $19.00-$21.00 per hour
Expected hours: 40.0 per week
Benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Application question(s)
- Please confirm your availability (work days, hours per day, clinic location). This question MUST be answered for your application to be considered.
- Do you have any experience working with ACCURO EMR, and/or in a medical clinic assistant position? Please elaborate.
Experience
- Medical office assistant: 1 year (preferred)
Licence/Certification
- Medical Office Assistant or equivalent certification (preferred)
Work Location: In person