About this role
*Location:* Brampton, ON L6W 1W2
*Salary:* $90,000?$110,000 per year, depending on experience
*Job Type:* Full-time, Permanent
*Work Location:* In person
Job Description
We are looking for an experienced Automotive Shop Manager to oversee the day-to-day operations of our automotive repair shop.
We are looking for someone who started their career as an automotive mechanic, gained strong hands-on experience in vehicle repairs and diagnostics, and eventually moved into a management position.
The ideal candidate should understand both the technical and management sides of the automotive business. They should know how long different repair jobs normally take, how to assign work to mechanics, manage daily workflow and ensure the shop runs smoothly.
This is a mechanic manager and shop management position for someone who understands the work mechanics perform and has the experience to manage an entire automotive repair team.
We need someone who can manage the mechanics, oversee repairs, handle daily operations, communicate with customers and take responsibility for the overall performance of the shop.
Key Responsibilities
Shop Management & Team Leadership
- Manage and oversee the daily operations of the automotive repair shop.
- Supervise and manage a team of automotive mechanics.
- Assign repair jobs based on each mechanic's experience and abilities.
- Organize daily schedules and prioritize incoming jobs.
- Monitor workflow and ensure repairs are completed within expected timelines.
- Guide, train and support mechanics when needed.
- Maintain a professional and organized working environment.
Automotive Technical Knowledge
- Have strong previous hands-on experience as an automotive mechanic.
- Have good knowledge of engine, transmission, brake, suspension, steering and electrical repairs.
- Understand automotive diagnostics and troubleshooting.
- Be able to assist mechanics with difficult technical problems.
- Review repair estimates and ensure recommended repairs are accurate.
- Inspect completed work and maintain good repair standards.
Labour Times & Shop Productivity
- Have a strong understanding of automotive labour times.
- Know how long different repair jobs should normally take.
- Be familiar with Mitchell 1, ALLDATA, MOTOR or similar labour guide systems.
- Estimate labour hours and assign jobs accordingly.
- Monitor repair progress and compare actual time with estimated labour time.
- Help mechanics improve their efficiency and workflow.
- Monitor labour sales and overall shop productivity.
Daily Operations & Customer Service
- Manage repair orders from start to completion.
- Coordinate parts ordering and inventory.
- Communicate with customers and handle customer concerns when required.
- Manage scheduling and ensure smooth daily shop operations.
- Monitor shop expenses and overall performance.
- Maintain a clean, organized and safe workshop.
- Ensure all repairs meet quality and safety standards.
Qualifications & Experience
- Valid Ontario 310S Automotive Service Technician Licence (Required).
- Minimum 10 years of experience in the automotive repair industry.
- Strong previous hands-on experience working as an automotive mechanic.
- Previous experience progressing into a Lead Technician, Shop Foreman or Automotive Service Manager position.
- Minimum 3?5 years of experience managing or supervising automotive mechanics.
- Strong knowledge of automotive mechanical, electrical and diagnostic systems.
- Excellent understanding of automotive labour times and repair estimates.
- Experience using Mitchell 1, ALLDATA, MOTOR or similar software.
- Ability to manage mechanics, assign work and oversee daily shop operations independently.
- Good leadership, communication and organizational skills.
- Strong customer service skills and ability to communicate effectively with customers, employees and suppliers.
- Additional language skills are considered an asset.
Compensation & Benefits
- Annual salary of $90,