About this role
City of SurreyIT Application Analyst 3 - HCM SystemsWHY WORK FOR THE CITY OF SURREY Surrey is one of Canada's fastest-growing cities and a recognized leader in building vibrant, sustainable communities through technology and innovation. Our people are inspired by meaningful work and the chance to drive our city, and their careers, forward. Build a City.
Build a Future at the City of Surrey.WHY JOIN SURREY ITOur IT department is modernizing how a growing city delivers services, and we invest in our people, including hands-on learning with new tools like AI. You will join Business Applications, a collaborative team of analysts and developers supporting the City's core systems during a period of major modernization.
ABOUT THE ROLE
- Reporting to the IT Business Applications and Integrations Manager, the IT Application Analyst 3 - HCM Systems supports the City's Human Capital Management portfolio.
- The focus is HRIS and Payroll within the Peoplesoft platform, with broader scope across other HCM platforms such as workforce management and employee experience.
- You will partner with HR, Payroll and other stakeholders to keep employees paid accurately, on time and help shape the City's HCM platforms.
- WHAT YOU WILL DOIn this role, you will: Configure, maintain, enhance, and support the City's HRIS, Payroll and related HCM modules.
- Partner with HR, Payroll, Finance, and other stakeholders to understand needs, deliver solutions, and communicate progress, issues, and risks.
- Investigate and resolve complex application, data, reporting, and integration issues keeping systems reliable and payroll on track.
- Support upgrades, patches, regulatory and tax updates, and other application lifecycle activities.
- Develop and maintain system interfaces, data exchanges, queries, reports, and related technical components.
- Work within the PeopleSoft application team to share knowledge, mentor, and drive continuous improvement.
- Recommend process and system improvements that strengthen service delivery, data quality, and the employee experience.
- Help shape the City's HCM modernization, from requirements and solution evaluation through implementation and data migration.
WHAT YOU BRING A degree in a related field from a recognized institution plus four years of related experience, or an acceptable equivalent combination of education and experience.
- Related experience includes: Hands-on experience configuring and supporting enterprise HRIS and Payroll applications; experience with other HCM modules such as workforce management is an asset.
- Strong knowledge of HR and payroll processes, including payroll processing, deductions, benefits, compensation, and statutory compliance.
- Experience supporting PeopleSoft HCM and Payroll is preferred, including PeopleTools, PeopleCode, Application Engine, Integration Broker, SQR, or PS Query.
- Proven experience with Oracle databases, SQL, and PL/SQL, including querying, data analysis, troubleshooting, and performance tuning.
- Experience with integrations and data exchange, such as APIs, web services, ETL, flat files, and XML.
- Experience developing operational, audit, reconciliation, and compliance reports.
- Experience with upgrades, testing, implementations, data conversion, or system modernization.
- Experience with Agile, Waterfall, or hybrid delivery practices and tools such as Git and Azure DevOps.
- Experience with cloud HCM platforms such as Workday, Oracle Cloud HCM, Dayforce, or UKG is an asset.
- Municipal, public-sector, or unionized payroll experience is an asset.
- Excellent analytical, problem-solving, communication, and judgement skills, with the ability to manage competing priorities and deadlines.
Completion of a Police Information Check.
EMPLOYMENT STATUSUnion - CUPE Local 402 - Regular Full-Time OTHER INFORMATIONNumber of Job Openings: 1 Pay Steps Hourly Rate Step 1 $59.84 Step 2 (6 Months) $62.56 Step 3 (18 Months) $65.15 Step 4 (30 Months) $67.8