office clerk @ Metro Vancouver

• Clerk-Regional HousingPosition Status: Full-Time RegularDepartment: HousingEmployee Group: Teamsters Local 31Location: 4515 Central Boulevard, BurnabySalary Range/ Wage Rate: PG T15 $2,289.55 - $2,689.03 bi-weekly Our Housing Department is seeking a Clerk-Regional Housing who will work with a team of Accounts Receivable (AR) professionals verifying and preparing bank deposits and the reconciliation of AR accounts.
• You will maintain various ledgers, post transactions, and the allocation of payments.
• Sort and post incoming tenant cheques, prepare daily cash reports, post credit memos, assist with client dispute resolution and process adjustments.
• You are a team-oriented individual with a strong ability to multi-task and prioritize.
• You are detailed-oriented and possess excellent organizational and communication skills.
• You are proficient with Microsoft Office Suite (Outlook, Word, and Excel).
• This role: Receives, checks and processes a variety of material related to new tenancies and tenant terminations, such as applications, agreements, forms, documents, deposits and other data to ensure for accuracy and completeness.
• Reconciles subsidy budget data with figures from other sources; follows-up on discrepancies and initiates corrections; provides regular reports to a superior on status of funding.
• Calculates and processes security deposit releases and deductions, prepares cheque requisitions, ensures refunds are processed within prescribed time limits, and deals with enquiries related thereto from ex-tenants with tact and authority.
• Checks all rental receipts against tenancy master lists, separates and forwards receipts by projects and queries site office regarding status of units with unpaid rents.
• Calculates rental percentage increases, initiates follow-up on N.S.F. cheques; prepares reports showing arrears, vacancies and terminations for a superior; codes, checks and balances petty cash payments and expenditures and mileage reports; and processes miscellaneous invoices and accounts.
• Provides information and assistance to staff, tenants and the public; establishes and maintains effective working relationships with a variety of internal and external contacts.
• Records and receives clerical information and data; types a variety of agreements, forms, statements, reports and letters using word processing equipment; establishes and maintains files and records related to the work.
• Performs related work as required.
• To be successful, you have: Completion of the 12th school grade including or supplemented by commercial courses, plus sound property management clerical experience or an equivalent combination of training and experience.
• Considerable knowledge of the rules, regulations, policies, procedures, acts and agreements as such relate to the work performed.
• Sound knowledge of modern business office practices and of business English, spelling, arithmetic and punctuation.
• Sound knowledge of the functions and operations of the department as it relates to the work performed.
• Sound knowledge of provincial and federal housing program guidelines and of the financial assistance available through various social programs as such relate to the work performed.
• Ability to deal tactfully and effectively with tenants, prospective tenants and other external contacts; and supply information and assistance in response to enquiries and requests concerning applicable operations, policies, rules and regulations.
• Ability to establish and maintain effective working relationships with internal and external contacts.
• Ability to exercise considerable independent action and judgement in making decisions in accordance with current rules, practices, policies and regulations.
• Skill in the use of common office equipment.
• Valid Driver's Licence for the Province of British Columbia.

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