About this role
TITLE
General Manager
REPORTS TO
Area Supervisor
PURPOSE
To manage a restaurant toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies.
RESPONSIBILITIES
- 1. Increase sales by providing outstanding product and service
- 2. Write an effective work schedule each week and post it by 5 PM on Thursday.
- 3. Work Quarterback position lunch, dinner and weekends, monitoring quality of food and service.
- 4. Ensure restaurant is 100% staffed with quality Team Members
- 5. Ensure full implementation of new employee orientation and TMTP
- 6. Review the performance of all Team Members, Shift Managers and Assistant Managers each quarter.
- 7. Execute the Twelve Systems daily to ensure a clean, organized restaurant, prepared to deliver quality food, fast and friendly.
- 9. Purchase food, beverages and supplies as needed and oversee their preparation to ensure that every product served meets our high standards of product quality.
- 10. Operate in accordance with established performance, profits and operating standards as setout in the OSM.
- 11. Supervise and motivate Team Members, Shift Managers and Assistant Managers to perform to their highest possible level of ability
- 12. Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant.
- 13. Maintain high standards of service throughout the operational day by demonstrating management by example
- 14. Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits.
- 15. Ensure all marketing plans are executed on time and accurately to build repeat customer visits.
- 16. Responsible for initiating and implementing approved Local Store Marketing ideas.
- 17. Review income statements and progress toward goals with the Area Supervisor each period. Take action to solve problems as necessary.
- 18. Communicate openly and honest/y with subordinates, superiors and all others about plans, progress and problems
- 19. Continually help develop Assistant Managers in the operation of the restaurant and prepare them for General Manager responsibilities.
- 20. Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives. Create an atmosphere of "Esprit de Corp."
- 21. Responsible for increasing sales and making a profit.
- 22. Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
EDUCATION/EXPERIENCE
Preferred: 1 year of experience as a Manager in restaurant or retail industries
Job Types: Full-time, Permanent
Pay: $42,000.00-$50,000.00 per year
Benefits
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Education
- Secondary School (preferred)
Experience
- Hospitality: 1 year (preferred)
Language
- English (preferred)
Licence/Certification
- Food Handler Certification (preferred)
Work Location: In person