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support worker – social services @ Bissell Centre

Edmonton, Alberta, CAOnsiteFull-time
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About this role

Education: College/CEGEP. Work site environment: Personal and social adjustment and health (substance abuse, gambling, behaviour disorders). Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance). Services for the homeless. Programs dealing with Fetal Alcohol Spectrum Disorder (FASD). Work setting: Community agency. Social service or charity agency.

Tasks

  • Prepare reports or case histories.
  • Administrative and office activities.
  • Perform administrative tasks.
  • Assess client's relevant skill strengths and development needs.
  • Conduct follow-up assessments.
  • Develop, co-ordinate and implement the delivery of specific services within the community.
  • Housekeeping activities.
  • Provide suicide and crisis intervention.
  • Resolve conflict situations.
  • Supervise activities of clients living in group homes and half-way houses.
  • Implement behaviour management programs.
  • Liaise with other social services agencies and health care providers involved with clients.
  • Assist clients/guests with special needs.
  • Accompany clients to appointments and social outings.
  • Certificates, licences, memberships, and courses : CPR Certificate.
  • Target audience: Culturally diverse groups.
  • Females.
  • Males.
  • Persons with an intellectual disability.
  • Persons with learning disabilities.
  • Persons with mental health disabilities.
  • Persons with physical disabilities.
  • Street population.
  • Policy and program experience: Addiction or substance abuse.
  • Area of work experience: Health.
  • Security and safety: Criminal record check.
  • Child welfare check.
  • Transportation/travel information: Willing to travel overnight.
  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Physically demanding.
  • Personal suitability: Efficient interpersonal skills.
  • Excellent oral communication.
  • Judgement.
  • Client focus.
  • Excellent written communication.
  • Flexibility.
  • Initiative.
  • Team player.
  • Screening questions: Are you available for shift or on-call work?.
  • Do you have experience working in this field?.
  • Do you have the required certifications listed in the job posting?.
  • Employment terms options: Early morning.
  • Evening.
  • Experience: 1 year to less than 2 years.
  • Employment terms options: Shift.
  • Morning.
  • Night.
  • On call.
  • Day.
  • Weekend.

Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.

Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Participates in a government or community program or initiative that supports youth employment.

Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Facilitates access to Elders who can off

Skills

CPR CertificateCrisis interventionBehavior ManagementCultural Competence

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