About this role
Job summary
Are you enthusiastic about helping people embrace digital transformation and improve the delivery of patient care?
We are looking for an experienced and people-focused leader to join our Clinical Systems Group as the Clinical Systems Training, Engagement & Optimisation Manager. Whilst digital systems are central to this role, success will be defined by your ability to engage, support and develop people.
You will be part of a leadership team responsible for training, engagement, user support, compliance and system optimisation, ensuring colleagues have the knowledge, confidence and support needed to use digital systems effectively. Working closely with clinical and non-clinical teams across the Trust, you will champion adoption, continuous improvement and excellent customer service.
The successful candidate will be an exceptional communicator with strong leadership and people management skills. You will be adaptable, empathetic and resilient, with an understanding of the challenges faced by staff working in a busy hospital environment. You will be enthusiastic about supporting others, driving positive change and helping digital technology deliver better outcomes for patients and staff alike.
If you are a people-first leader who can inspire, influence and support others through change, we would love to hear from you.
Main duties of the job
The post holder will provide specialist training and digital systems expertise to support theoptimisation, adoption and continuous development of the Trust's established and evolvingclinical systems. Working autonomously and in collaboration with clinical, operational and technicalstakeholders, the post holder will lead the design, delivery and evaluation of role-specifictraining programmes that support digital transformation, service improvement and theeffective use of technology in clinical practice. The post holder will play a key role in supporting change management, user engagementand benefits realisation activities, ensuring staff develop and maintain the knowledge, skillsand confidence required to utilise digital systems safely, effectively and in accordance withorganisational, professional and regulatory requirements.
The post will also be responsible for the management and maintenance of digital trainingenvironments, coordinating training-related system upgrades and enhancements to ensuretraining content and environments remain current, aligned to operational workflows andsupport the ongoing optimisation of clinical systems, improved patient outcomes and serviceefficiency.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Job description
Job responsibilities
Please refer to attached job description/personal specification to view the full range of duties and responsibilities.
Person Specification
Experience
Essential
- Experience of supervising/managing others
- Experience of working in a digital programme and/or change programme
- Innovative and well organised
- Ability to work autonomously and prioritise workload
Desirable
- Competent with the use of SharePoint
Qualifications
Essential
- In education, IM&T or equivalent experience
Desirable
- Vocational training / customer service qualifications
Skills
Essential
- Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written with specific regard to delivering training programmes
Desirable
- demonstrate previous use of electronic communication tools
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wye Valley NHS Trust
Address
Wye Valley NHS Trust Hereford
Stonebow Rd
Hereford
HR1 2ER
United Kingdom
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)