About this role
Job summary
An exciting opportunity has arisen for a part-time prescription clerk. This will include working Monday to Friday , 8.30-1.00pm. A total of 22.5 hours per week.
To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel.
Duties can include, but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the organisation are met.
Main duties of the job
The following are the core responsibilities of the Prescription Clerk. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Process repeat prescription requests received by phone, email, fax, post, slips and the online access system, in accordance with practice protocol
- Produce prescriptions for the GP to sign
- Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe
- Generate requests for medication on behalf of the patient for non-repeat items
- Actively encourage patients to reconcile medications to facilitate monthly collections
- Discuss with patients their requirements, encouraging patients to order only what they require
- Act upon compliance issues, liaising with the appropriate clinician
- Ensure medication reviews are arranged by maintaining an accurate recall system
- Effectively liaise with external services, i.e., district nurses, to ensure medicaments are arranged for housebound patients
- Input data into the patients healthcare records as necessary
- Record and report adverse effects accurately and appropriately, informing the practice manager immediately
- Data input onto EMIS Web
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
About us
We are a dynamic, supportive training practice. The clinical team currently consists of 6 GPs (2 GP Partners), a nurse practitioner, practice nurses and HCAs. We have an excellent team of dispensers, receptionists and administrative staff.
We are members of the North Cornwall Coast Primary Care Network and work very closely with our neighbouring practices providing a Social Prescriber, Mental Health Care Practitioners, Pharmacist, Paramedic and First Contact Physiotherapist.
Job description
Job responsibilities
Person Specification
Qualifications
Essential
- Qualifications
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics and English (C or above)
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience as working as a prescription clerk
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wadebridge and Camel Estuary Practice
Address
Brooklyn
Wadebridge
Cornwall
PL27 7BS
United Kingdom
Employer's website
https://www.wadebridgedoctors.co.uk/ (Opens in a new tab)