About this role
Job summary
Our new member of staff will work 28 hours per a week. The post hours are a variety of morning, afternoon or evening shifts, but include a late shift on a Tuesday & Friday until 19:30. By applying to the role you accept that this includes a late shift on a Tuesday & Friday.
You will have an excellent attendance record, be a good timekeeper, able to work under pressure and enjoy working as part of a team. Previous experience is advantageous but not essential
Main duties of the job
Please see job description
Front of house reception, managing patient queries and requests. Appointment book and recalls
Document management and medical adminsitrative duties
About us
We are a friendly busy practice serving over 6000 patients. Our Primary Health Care team includes 7 GPs, 1 Advanced Practitioner, 1 Paramedic, 1 Practice Nurse and 1 NA . We also have First Contact Physio Practitioners, Pharmacists and Health and Wellbeing counsellors.
We have an active group of Practice Champions to support our patients
Our last CQC inspection (October 2016) was "good with some outstanding features".
We encourage learning and we offer training and support to all our staff. We have monthly staff meetings and twice yearly away days.
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the doctors and practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Full job description will be availble upon request
Person Specification
Qualifications
Essential
- At least 2 GCSE or equivalent in English and maths
- Computer / IT experience and good working knowledge
- Customer Service or Healthcare experience is required
Desirable
- Previous GP experience
- Experience of:
- EMIS
- DOCMAN
- ACCURX
- NHS Email
- Clinical Coding
- Medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chadsfield Medical Practice
Address
Chichester Road
Romiley
Stockport
Cheshire
SK6 4QR
United Kingdom
Employer's website
https://www.chadsfieldmedicalpractice.co.uk/ (Opens in a new tab)