About this role
Job summary
We have an exciting position for a permanent part time Administrator to come and join our existing team supporting the Specialist Community Neurology and Parkinson's Services.
We are looking for an Administrator who demonstrates excellent IT skills, comprehensive knowledge of Microsoft Office, minute taking and time management skills. Utilising these to provide first-class service to the patient group by managing referral pathways, bookings and diaries for the team.
The Specialist Community Neurology Service and Parkinsons Service provides care to people across Bristol, North Somerset and South Gloucestershire (BNSSG) with diagnosed or probable neurological condition.
The teams are multi professional including Physiotherapist, Speech and Language therapists, OT's, Nurses and therapy assistants
Our current administrative team comprises of 6 staff members who will be on hand to support you when you join our team.
Main duties of the job
- Provides a professional and courteous service to a range of customers, liaising with patients/clients, carers, families, health professionals and other organisations. May meet and welcome visitors.
- Prioritises own work to meet deadlines in conjunction with colleagues and prioritises on-going work with guidance.
- Responsible for the creation of written and electronic templates, and creation of bespoke letters with guidance.
- Creates and maintains accurate records and documents (paper/electronic) in line with information governance, documentation and confidentiality guidelines.
- Deputises for other administration colleagues as appropriate.
- Develops rotas, resolves conflicting diary appointments/schedule
- Referral and telephone management
- Appointment booking
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Job description
Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Please use your 'Supporting Information' to demonstrate and provide evidence in how you meet the Person Specification below.
Person Specification
Qualifications
Essential
- NVQ 3 in administration, or equivalent demonstrable experience
- Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.
Desirable
- Willingness to undertake training required for the role. - to include EMIS training
Essential Criteria
Essential
- Administration skills relevant to the role.
- Range of IT skills including electronic communication, text processing, spread sheets and data bases
Desirable
- Delivering excellent customer service on the telephone and in person.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sirona care & health CIC
Address
New Friends Hall
Heath House Lane, Stapleton
Bristol
BS16 1EQ
United Kingdom
Employer's website
https://www.sirona-cic.org.uk/ (Opens in a new tab)