About this role
Job Description
Food & Beverage Service (T) Cast Members:
Servers at the Walt Disney World® Resort maintain a positive and inviting atmosphere, while ensuring a world-class dining experience at various restaurant locations throughout our Theme Parks and Resorts! This fast-paced, high Guest impact role services multiple styles of dining, from cocktailing, to table service, to signature, and is vital to operating a successful restaurant.
Beverage (T) Cast Members
Beverage (Bartender) Tipped Cast Members at the Walt Disney World® Resort are responsible for maintaining an extensive knowledge of alcoholic and non-alcoholic beverages, including beer, wine, specialty and zero-proof cocktails, and specialty themed mixed drinks. As part of our team, you will inform Guests about the beverage menu and assist with orders in a friendly and inviting way, while maintaining a safe and clean work area. Bartenders may be located at a variety of different locations throughout property, including restaurant bars, service bars, lounges, pool bars and banquets.
These roles require high Guest engagement, problem solving, and critical thinking, all of which are imperative to your success.
At the Walt Disney World Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!
Responsibilities
Food & Beverage Service (T) Cast Members:
- Greet Guests, provide assistance and information, explain restaurant promotions, upsell and record menu orders and input orders into the point-of-sale computer system, while handling cash and other forms of payment.
- Follow all food safety regulatory requirements and company standards
- Balance serving multiple tables simultaneously throughout a shift, leading our Server stations and resolving Guest situations.
- Uphold location theming by maintaining a role in the show, while providing excellent Guest Service and demonstrating general wine and cocktail knowledge.
- Demonstrate strong memorization and mathematical skills,
- Work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products.
- Work in all types of locations including lounge, club, or pool areas (Cocktail Server roles will be outside)
Beverage (T) Cast Members
- Greet Guests and use our passion for Disney to connect with them and provide assistance and information
- Uphold location theming by maintaining a role in the show, while providing excellent Guest Service.
- Share knowledge of alcoholic beverages, including beers, wines, liquors and liqueurs, and maintain knowledge of cocktail recipes
- Properly open, pour and handle alcoholic beverages and use appropriate bar tools to perform various drink making techniques including stirring, shaking, mixing, blending and layering
- Record and process Guest orders accurately through a point-of-sale system (POS register), handling cash and other forms of payment.
- Set up and break down bars and understand bar sanitation and cleaning guidelines.
- Be responsible for following Responsible Vendor Procedures as well as all food safety regulatory requirements and company standards for Food & Beverage Service.
- Will work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products.
Basic Qualifications
Food & Beverage Service (T) Cast Members:
- Must be at least 18 years of age
- One year of full service experience for Food and Beverage Service
- Strong written, verbal and interpersonal communications skills
- Observational skills to identify Guest needs and ensure safety guidelines are being followed
- Owning and resolving Guest issues
- Partner with team to make adjustments for operational changes
- Operate mobile devices and other computer systems
- Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
- Physical role including heavy lifting, pushing, pulling, bending twisting, standing & walking for extended periods, climbing, and kneeling
- Cast Members may be required to handle cleaning chemicals and supplies
- Cast Members may have exposure to food and beverage products
Beverage (T) Cast Members
- Must be at least 18 years old
- One Year of full service experience as a Beverage Server Tipped (Bartender)
- Strong written, verbal and interpersonal communications skills
- Experience managing, prioritizing, and supporting multiple responsibilities efficiently
- Observational skills to identify Guest needs and resolving Guest issues
- Demonstrated ability to work in a team environment and adjust quickly to operational changes
- Passion for connecting with Guest and Cast Members from all lines of business
- Operate mobile devices and other computer systems
- Cast Members will handle cleaning chemicals and supplies
- Physical role including lifting, pushing, pulling, bending, twisting, prolong standing and walking, including climbing stairs, in indoor and outdoor environment and all weather conditions
Preferred Qualifications
Food & Beverage Service (T) Cast Members:
- Bilingual preferred.
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
- Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
Beverage (T) Cast Members
- Bilingual preferred.
- Previous bartending experience in fast-paced environments
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
- Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
Compensation Details
Food & Beverage (T) Cast Members receive a starting rate of $11.98 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Additional Information