About this role
- Your key responsibilities: Maintain and communicate the daily inbound shipment status report, ensuring internal stakeholders have timely visibility of expected arrivals and receiving schedules.
- Maintain inbound schedules for each warehouse, provide daily visibility of planned inbound shipments, and generate Inbound Delivery Order (IDOs) in a timely manner.
- Execute Goods Receipt (GR) and Usage Decision (UD) transactions in SAP to ensure timely and accurate inventory posting after warehouse receipt and quality inspection.
- Manage non-conforming stock in close collaboration with Quality and other relevant departments, ensuring appropriate stock control and timely resolution.
- Process inventory transfers and stock-status changes in SAP to ensure inventory accuracy.
- Manage end-to-end inbound claims, including forwarder pre-claims, formal complaint submission to global and local vendors through the designated internal system and email, and regular status updates in the claim logbook.
- Monitor outstanding claims, drive timely follow-up with responsible parties, and coordinate the return of claimed products upon supplier request.
- Process system postings for approved credit notes and maintain accurate supporting records for claim settlement and financial reconciliation.
- Investigate inbound issues and coordinate root-cause analysis and CAPA to prevent recurrence.
- Compile and update monthly logistics KPIs and support operational improvement initiatives.
- Coordinate local vendor shipment schedules and related goods receipt processing.
- Perform other logistics and supply chain activities as assigned.