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Upstream Customer Application Specialist @ EMD Group (Merck KGaA / EMD Serono)

PLOnsiteFull-time
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About this role

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

Join our dynamic Customer Applications team within the Process Solutions commercial organization! As an Upstream Customer Application Specialist, you will leverage your expertise in Upstream bioprocess to collaborate with customers and drive sales in the EMEA East Europe region. Your role will involve developing integrated strategies, supporting sales teams, and presenting our Upstream technology expertise to customers through engaging interactions.

You will play a key role in identifying market opportunities, positioning cell culture media and associated upstream chemicals, and ensure successful brand awareness across the portfolio. If you're passionate about innovation and customer success, we invite you to apply and contribute to our mission of advancing science and technology!

Who You Are

  • You have over 5 years of relevant technical bioprocess experience in the life science industry, with hands-on expertise in Upstream processes.
  • You possess a solid understanding of sales cycles from prospecting to closure in the Biopharmaceutical industry, complemented by relevant commercial experience.
  • You have experience with biological production across various modalities, including mAbs, and Cell and/or Gene therapy.
  • You excel in managing complex and dynamic projects, effectively engaging with a variety of key stakeholders.
  • You are customer-focused, proactive and action-oriented approach.
  • You exhibit an inquisitive and probing nature
  • You have a good understanding of the biopharma market, preferably with knowledge in the territory
  • You are a strong communicator
  • You are skilled in effective prioritization and organization of work, strategic thinking, and adapting to evolving needs while building strategic working relationships.

What we offer

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Skills

upstream bioprocessbioprocess salescell and/or gene therapybiological productionmabs productionsales cycle managementstakeholder engagementproject managementmarket opportunity identificationbrand awarenessstrategic thinkingprioritizationstrategic working relationshipsbiopharma market knowledgepresentation skills

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