About this role
- Providing high-quality customer service through answering routine telephone and face-to-face enquiries, taking messages and forwarding them on to the relevant person as required
- Welcoming visitors to the sites, ensuring health and safety and safeguarding procedures are followed, such as signing in/out of a register, issuing badges/passes or escorting visitors as required
- Preparing and formatting documents, spreadsheets, presentations, agendas, meeting papers, and other materials.
- Providing routine clerical support e.g. photocopying, filing, emailing, completing routine forms and other general administration
- Assisting with the organisation of meetings including the provision of refreshments and associated housekeeping tasks
- Maintaining records and information: This involves preparing documents and communications, managing shared calendars, and coordinating general inquiries received by the Central Team.
- Supporting routine communications with schools, colleagues and external organisations, including preparing and distributing emails, information and meeting or event details.
- Undertaking other reasonable administrative duties appropriate to the apprenticeship and providing support across the Central Team as priorities require.