About this role
Salary: £40,000 - 40,000 per year
Requirements
- At least four years experience in IT support.
- At least one years experience with Azure AD and one years experience with Microsoft Intune.
- Strong working knowledge of Microsoft technologies, SharePoint and a broad range of IT platforms.
- Experience with Azure cloud hosting is advantageous.
- Knowledge of Cisco, Fortinet, VoIP telecommunications, virtual platforms or other emerging technologies is beneficial.
- A genuine passion for IT and a proactive interest in technological innovation.
- A confident, analytical and solutions-focused approach to complex issues.
- Strong written and verbal communication skills, with the ability to build trust with clients and colleagues.
- Ability to manage priorities, take ownership and deliver consistently high standards of service.
- A collaborative outlook and willingness to support the development of the wider team.
- Ideally, a 2:1 degree or above; candidates with strong academic qualifications and a demonstrably high level of IT capability are also welcome to apply.
- Candidates must have the right to work in the UK; sponsorship is not available for this role.
- A full UK driving licence is required.
Responsibilities
- Deliver responsive, professional second- and third-line support across a wide range of client environments.
- Diagnose and resolve complex technical issues, communicating clearly with clients and colleagues throughout.
- Contribute to the design, testing and continual improvement of client and internal technology solutions.
- Identify relevant emerging technologies and share practical recommendations with the wider team.
- Support the successful implementation of new solutions that can add value for clients.
- Collaborate with colleagues across the business and contribute to a positive, knowledge-sharing culture.
Technologies
- Azure
- Cloud
- Cisco
- Support
- Microsoft Intune
- MS Teams
- SharePoint
More
We are partnering with an established, growing IT consultancy and managed services business with a team of around 30 people. We provide IT support, consultancy and professional services to a diverse client base across the UK. This Senior IT Support Engineer role offers the opportunity to take ownership of complex technical work, influence technology adoption and shape your development alongside support consultants, managers and partners.
The position is based in our Motherwell office, Monday to Friday, 9:00 am–5:00 pm, for 35 hours per week, with client visits across the central belt. The salary starts at £40,000, with reviews that recognise contribution and progress, and the role includes participation in an annual profit-related bonus scheme, a company pension, cycle-to-work scheme, health and wellbeing app with digital GP access, 30 days annual leave with the option to purchase five additional days, and company events and social activities. The interview process includes an initial online screening, a first-stage interview via MS Teams and a final onsite interview.
last updated 44 week of 2026