About this role
Salary: £25,500 - 34,000 per year
Requirements
- Experience working in an IT helpdesk environment
- Consulting on best practice for M365 deployment
- Experienced Microsoft 365 Administrator
- Experience working with Microsoft Entra ID and security solutions for entire 365 estates
- Experience configuring and implementing Ubiquiti UniFi Wireless Network and CCTV Solutions along with scoping wireless networks
- Able to effectively communicate with team members, customers, and managers and promote ideas and innovation
- Methodical and adaptable approach to problem solving, with initiative and resourcefulness when faced with unusual conditions
- Possess a business-like and professional telephone manner
- Ability and aptitude to support the team wherever its needed
- Experience creating and maintaining Cyber Essentials / Essentials Plus compliant infrastructure (beneficial)
- File Server administration, including Active Directory user and groups, Exchange/M365, file shares and permissions (beneficial)
- In-depth understanding and awareness of TCP/IP, DNS, routers, DHCP, and Watchguard Firewall Configuration (beneficial)
Responsibilities
- Complement our highly skilled team in providing first and second-line support
- Support a wide range of hardware, networks, hosted solutions, and security products
- Ensure excellent service levels for our customers
- Engage in on-premises client work primarily in the local area
- Follow best practices in IT support and consultation
Technologies
- Active Directory
- Firewall
- Hardware
- Support
- Microsoft 365
- Network
- Security
- TCP/IP
- Office 365
More
We are RedBrick, a company dedicated to providing high-quality IT support and solutions. We offer a competitive salary based on experience, alongside benefits such as company events, pension plans, a cycle to work scheme, and free on-site parking. Our team is growing, and we are excited to bring in a new member who can contribute to our mission of delivering exceptional service.
last updated 44 week of 2026