About this role
Job summary
Haverhill Family Practice are seeking two enthusiastic and reliable Receptionists to join their team on a part-time basis for 20 hours per week, to work the following:
Mornings
- Monday 8am -1pm
- Tuesday 8am -1pm
- Thursday 8am -1pm
- Friday 8am - 1pm
Afternoons
- Monday 1.30pm - 6.30pm
- Tuesday 1.30pm - 6.30pm
- Wednesday 1.30pm - 6.30pm
- Friday 1.30pm - 6.30pm
Main duties of the job
Duties will include
- Welcoming patients via telephone or face to face.
- Answering incoming calls in a prompt, friendly efficient manner.
- Booking of appointments.
- Arranging home visit requests.
- Signposting patients to the correct clinician
- Receiving and processing daily E-consults from patients
- Handing repeat prescription/med3 requests
- Registering new patients
- Liaising with members of practice team
- Managing out-going correspondence
- Updating patient demographics
- General administration duties
- Daily auctioning of tasks
About us
Haverhill Family Practice is a Haverhill based GP surgery offering a wide range of health services. With a CQC rating of "Good" and an experienced clinical team, they aim to provide a high standard of medical care and are always fully committed to patient needs.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
Camps Road
Haverhill
Suffolk
CB9 8HF
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)