About this role
Job summary
The Crays Collaborative PCN is a network of 6 GP surgeries - Broomwood Surgery, Crescent Surgery, Derry Downs Surgery, Gillmans Road Surgery, Poverest Medical Centre and St Mary Cray Practice.
We are seeking an experienced, motivated, and flexible Healthcare Assistant (HCA) to support the delivery of high-quality care to housebound patients across Crays Primary Care Network (PCN).
The postholder will work collaboratively across 6 GP practices, providing both routine clinical care and support for PCN-led projects and initiatives. A significant element of the role will involve visiting housebound patients in their own homes to undertake clinical reviews, monitoring, health checks, and preventative care interventions, helping patients maintain their independence and improve their overall health and wellbeing.
The successful candidate will be an experienced HCA with excellent clinical skills, strong communication abilities, and the confidence to work independently within agreed protocols whilst contributing effectively as part of a wider multidisciplinary team.
Main duties of the job
The Healthcare Assistant (HCA) will support the delivery of high-quality care to housebound patients across Crays PCN, working flexibly across member practices and within patients' homes. The role will involve undertaking routine clinical procedures, supporting long-term condition management, delivering preventative healthcare interventions, and contributing to PCN service developments and projects.
Key responsibilities include
- Conducting home visits to housebound patients.
- Supporting routine clinical care across PCN practices.
- Undertaking wound care and dressing changes.
- Removing sutures and clips.
- Performing phlebotomy.
- Carrying out NHS Health Checks.
- Supporting Long-Term Condition (LTC) reviews.
- Undertaking diabetic foot examinations.
- Monitoring blood pressure and other clinical observations.
- Administering Vitamin B12 injections (where competent and authorised).
About us
BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.
BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.
BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.
BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
Job description
Job responsibilities
- Conduct home visits to housebound patients across the PCN.
- Support the proactive management of housebound patient caseloads.
- Carry out delegated clinical assessments and observations.
- Identify and report changes in patient health or wellbeing.
- Support patients to maintain independence and improve health outcomes.
- Record all patient interactions accurately within clinical systems.
Undertake clinical procedures in line with training, competency and local protocols, including:
- Wound care and dressing changes.
- Removal of sutures and clips.
- Phlebotomy.
- NHS Health Checks.
- Long-Term Condition monitoring and reviews.
- Diabetic foot examinations.
- Blood pressure monitoring.
- Administration of Vitamin B12 injections.
- Height, weight and BMI measurements.
- Delivery of health promotion and lifestyle advice.
- Work flexibly across member practices as required.
- Support delivery of PCN-led projects and enhanced services.
- Assist with population health management initiatives.
- Support seasonal and vaccination programmes, where appropriately trained.
- Contribute to quality improvement and service development activities.
- Assist practices in meeting service demands and patient care requirements.
- Work collaboratively with GPs, nurses, care coordinators and allied health professionals.
- Establish positive working relationships with patients, carers and colleagues.
- Escalate concerns appropriately and within required timescales.
- Maintain confidentiality and comply with all information governance requirements.
- Work within own scope of practice and competencies.
- Maintain mandatory training and professional development requirements.
- Follow safeguarding, infection prevention and control, and health and safety standards.
- Participate in supervision, appraisal and team meetings.
- Report incidents, complaints and risks in accordance with organisation
Person Specification
Skills
Essential
- Effective interpersonal skills to work one to one with patients
- Ability to communicate with healthcare professionals and patients
- Ability to deal with potentially challenging patients
- Effectiveness verbal and nonverbal communication skills dealing with face-to-face contact
- Good communication skills
- Ability to work within a team and independently
- Wound care.
- Stitch/suture removal.
- NHS Health Checks.
- Long-Term Condition reviews.
- Diabetic foot checks.
- Blood pressure monitoring.
- Administration of B12 injections.
- Knowledge of safeguarding procedures
Qualifications
Essential
- NVQ Level 3 in Health and Social Care (or equivalent experience).
- Care Certificate.
- Phlebotomy competency.
- Evidence of relevant clinical training.
Desirable
- Basic IT Knowledge
Abilities
Essential
- Full UK driving licence and access to a vehicle for business use.
- Ability to travel independently across the PCN locality.
- Flexible approach to working across multiple practice sites.
- Wound care.
- Stitch/suture removal.
- NHS Health Checks.
- Long-Term Condition reviews.
- Diabetic foot checks.
- Blood pressure monitoring.
- Administration of B12 injections.
- Knowledge of safeguarding procedures
Desirable
- Excellent communication and interpersonal skills.
- Ability to prioritise workload and manage time effectively.
- Competent IT skills and use of clinical systems.
Experience
Essential
- Previous experience working as a Healthcare Assistant within General Practice, Community Services or Primary Care.
- Experience undertaking phlebotomy.
- Experience supporting patients with long-term conditions.
- Experience of working independently within clinical protocols.
- Experience of maintaining accurate clinical records.
Desirable
- Experience of working within a PCN
- Experience supporting vulnerable or housebound patients.
- Experience using EMIS Web
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley GP Alliance Ltd
Address
Broomwood Health Centre
41 Brooomwood Road
St Pauls Cray
BR5 2JP
United Kingdom
Employer's website
https://bromleygpalliance.org/ (Opens in a new tab)