About this role
Company description
We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.
The Role
This is a place-based role in a busy vibrant campus, Library Attendants are essential to the running of the University libraries, working either during core Library service hours or during evening, overnight and weekend opening hours. You will provide excellent customer service and ensure that the library is opened safely and securely during periods of limited staffing. You may be required to work at any of the Library sites, and duties will vary in emphasis depending on the shifts that are worked.
Previous experience of working in a customer focused service environment is essential. You will possess good interpersonal and customer care skills and the ability to work accurately and with attention to detail.
Mobility and physical fitness consistent with the need to push trolleys, carry parcels and move equipment is essential. You will also be required to undertake mandatory health and safety training relevant to the role. Library attendants can expect to walk long distances between sites, up and down stairs, and around large buildings during shifts. Attendants are also expected to assist in emergency evacuations.
There are four vacancies all of which will require some bank holiday working and working extended hours until Midnight during exams. Please specify when applying which of the posts you would like to be considered for. The details are:
Post 1
Sunday to Wednesday 4 pm to 10 pm
Post 2
Tuesday, Wednesday, Friday, and Saturday 4 pm to 10 pm
Friday and Saturday evenings will not be required during summer vacation
Post 3
Thursday to Saturday, 4 pm to 10 pm
Saturday evenings will not be required during summer vacation
Post 4
Friday to Sunday 4 pm to 10 pm
To apply please upload your CV along with a cover letter clearly evidencing how your skills and experiences align to the person specification as outlined in the job description.
Interviews are expected to be held in person.
Unfortunately, this role does not qualify for sponsorship under the Skilled Worker, Global Business Mobility or Scale-up routes
Informal enquiries can be addressed to Anne Middleton: [email protected]