About this role
Facility
Work from Home - Hybrid - OhioDepartment:
Business SystemsSchedule
Full timeHours
40Job Details:
The trainer is responsible for mastering the Epic application and departmental specific workflows as it relates to Patient Access and both Professional and Hospital billing and serves as a subject matter expert on the end-to-end workflow and data flow through the entire Epic Revenue Cycle. This individual is responsible for achieving in-depth knowledge of the patient access software and serves as a bridge between the hospital end users and the Epic build/implementation teams. The trainer is responsible for assisting with planning and coordinating Epic training for all staff and developing the policies and procedures to govern training and grant access.
The trainer develops, builds and maintains the training environment, curriculum and test data. This individual reviews, analyzes and builds the system in collaboration with Epic, department representatives, subject matter experts and end users. This individual assists with testing for upgrades and releases of new functionality.
Department Specific Job Details
- *Training is a Hybrid position, must be willing to conduct both onsite in-person and virtual training.
Required Experience
- 1–2+ years of revenue cycle experience, including registration, scheduling, prior authorization, and patient estimates.
Preferred Training Experience
- Experience creating training documents, including lessons, tip sheets, e-learning modules, and training videos.
Education
- High School Diploma or GED is required.
- Associate degree from an accredited program is preferred
Certifications
- Epic Training Certification preferred.
Skills
- Proficiency in Microsoft Office Suite required.
- Strong interpersonal skills required.
- Epic Registration and scheduling knowledge preferred for Access Trainer Role.
- Epic Billing knowledge preferred for Billing Trainer Role.
- Experience providing adult education and training preferred.