About this role
- Job Purpose The role holder is responsible for coordinating non-CST regulatory violations across the organization, ensuring proper registration, tracking, escalation, and timely closure in collaboration with relevant GRCs.
- The role also involves driving corrective and preventive actions, root cause analysis, and follow-up activities to support effective regulatory compliance and prevent recurrence.
- The role holder shall carry out their duties in accordance with the stipulated business policies and procedures.
- Job Responsibility Maintain log of all non-CST regulatory violations received from GRCs in central repository.
- Act as the primary interface with stc Units GRCs for receiving and coordinating all non-CST regulatory violations across stc.
- Register all non-CST regulatory violations received from stc Units GRCs and ensure proper initiation of handling activities.
- Track and update non-CST regulatory violations statuses, in coordination with stc Units GRCs.
- Monitor and follow up with relevant stc Units GRCs on all non-CST regulatory violations to ensure timely closure.
- Oversee the monitoring and escalation of non-CST regulatory violations at risk of delay to management.
- Drive non-CST regulatory violations corrective actions, root cause analyses and preventive actions, in coordination with stc Units GRCs.
- Ensure corrective actions related to non-CST regulatory violations are identified, implemented, and validated by stc Units GRCs.
- Ensure preventive actions are identified, implemented, and validated in coordination with stc Units GRCs to prevent recurrence of non-CST regulatory violations.
Job Responsibility (cont.) Years of Experience 5 and above Years of Experience Nature of Experience Prior experience in Compliance role in a large organization. Experience in telecommunications industry or a similar consumer service oriented industry of a large scale is preferred Prior experience within the KSA in a Audit / Compliance function is preferred Job Band Sr.Professional Skills Education Bachelor Degree in Business Administration Additional Education Certifications