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Switchboard Operator @ Tenet Healthcare Corporation

Worcester, Massachusetts, USOnsiteFull-timeJob reference 2603027532
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About this role

Saint Vincent Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Saint Vincent Hospital, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed.

  • Answers calls in efficient manner, uses digital pages as needed.
  • Accesses patient information, uses scripting for all interactions.
  • Must be willing to work rotating shifts including days, evenings, nights and weekend rotation.
  • Monitors alarms and code situations to activate notification systems when directed.
  • Performs other duties as assigned/required.
  • Education: High school graduate or equivalent
  • Experience: 6 months as operator or in customer service

Skills

Scripting

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