About this role
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
Job Summary
- The Unit Secretary works under the direct supervision of a registered nurse.
- Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care.
- Greets and screens the public upon arrival to unit/department.
- Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action.
- Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner.
- Maintains supplies, equipment, and forms.
- Utilizes interpersonal skills to maximize customer service, safety, and professionalism.
- Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient and visitor population.
- Performs other duties as needed.
Education and Experience
- High School Diploma or General Education Development (GED) required.
- Minimum one year of unit secretary experience preferred.
- Completion of one year of college or minimum one year of experience in medical field preferred.
- Knowledge and Skills: Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required.
- Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others; use computer, printer, and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform unit secretarial and clerical activities as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse in charge to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position.
- Licensures and Certifications: None.