About this role
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.
The Team
We are seeking a Master Data Management Specialist to join American Tower’s Global Business Services Master Data Management team. The team is responsible for updating and maintaining the company’s master data records in Oracle for landlords, suppliers, and other vendors. As the subject matter expert for vendor onboarding and maintenance, you will partner cross-functionally to drive best practices, analyze vendor metrics, and drive satisfaction through efficient communication.
What You Can Offer Us
- Responsible for the daily activities associated with onboarding new vendors and ongoing support of existing vendors.
- Maintain the quality and integrity of the vendor database by carefully inputting data (upon request to modify supplier records) and reviewing and/or approving requests to add new vendors. Process new vendor setups and record changes, including banking, tax, legal entity, and address updates, while performing required validations and due diligence reviews.
- Maintain the integrity of the vendor database by entering and updating supplier records with absolute accuracy and attention to detail and carefully reviewing supporting documentation, perform compliance checks, support fraud prevention controls, and identify potential risks to protect the integrity of vendor data
- Promptly process requests to add or modify vendor information, ensuring all data meets internal compliance standards and supports seamless purchase-to-pay operations.
- Provide extremely high levels of internal and external customer service, with a direct focus on responsiveness.
- Build critical relationships with internal stakeholders who rely on a robust supplier pool for myriad vendor types while providing best-in-class service to vendors.
- Understand the complexities of different vendor types and ensure appropriate documentation is obtained and updated as applicable; identify fraudulent or incomplete compliance documentation.
- Other duties as assigned.
What You Need to Succeed
- Bachelor’s degree or equivalent work experience required.
- A minimum of 2 years’ of vendor relations, customer service, or data management experience preferred
- Familiarity with vendor management software preferred.
- Working knowledge of MS Office Suite required; proficient knowledge of Excel, PowerPoint, and SharePoint preferred. Salesforce and Oracle knowledge or large ERP system preferred.
- Approximately 5% travel may be required to support the position’s responsibilities.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. Accuracy is vital.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.