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Social Work Case Manager - Pediatrics @ UTHealth Houston

Houston, Texas, USOnsiteFull-time
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About this role

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Join our team as a Social Work Case Manager supporting the Houston Hospital-Based Violence Intervention Program (HVIP), where you’ll connect eligible patients with critical services, community resources, and ongoing support to help prevent future violence. This flexible, hybrid Monday-Friday role offers the opportunity to make a meaningful impact alongside patients, families, healthcare providers, and community partners, with access to training and professional development at UTHealth Houston. Bilingual proficiency in English and Spanish is highly preferred.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees
  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
  • The longer you stay, the more vacation you’ll accrue!
  • Longevity Pay (Monthly payments after two years of service)
  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

  • Free financial and legal counseling
  • Free mental health counseling services
  • Gym membership discounts and access to wellness programs
  • Other employee discounts including entertainment, car rentals, cell phones, etc.
  • Resources for child and elder care
  • Plus many more!

Position Summary

Provides professional case management and social work services and oversees the care of patients. Provides indirect services to patients: provides utilization review oversight of the treatment program; acts as an advocate for the patient/family with the treatment team and with third party payers.

Position Key Accountabilities

  • Oversees patients' care and progress in treatment in order to prevent both the under-utilization and over-utilization of inpatient treatment services through feedback to and from the patient, significant others, the treatment team, third party payers and community resources.
  • Provides third party payers with clinical data in order to justify, advocate for, and arrange for necessary services for the patient while in the hospital, as well as after discharge.
  • Works with a multidisciplinary treatment team to develop an individualized treatment and discharge plan that enables patients to quickly begin or return to outpatient treatment programs.
  • Develops a discharge plan that will support patient's ongoing recovery and development.
  • Assesses patients at admission and throughout the treatment program; conducts interviews with patients and significant others to determine assets as well as challenges to optimal patient functioning both while in the program and upon discharge to a lesser restrictive level of care.
  • Establishes and maintains relationships with community resources to assist patient's needs at discharge for ongoing treatment, residence, financial support, transportation, education, and vocational rehabilitation.
  • Provides direct services to patients which includes the following: assessment, treatment and discharge planning; individual, couple, and family education, crisis prevention and supportive counseling.
  • Must be able to respond to emergency situations.
  • May be assigned to act as mentor to new employees and to social work students.
  • Performs other duties as assigned.

Certification/Skills

  • None
  • Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
  • Licensed Master Social Worker (LMSW) by State of Texas required
  • Accredited Case Manager - Social Worker (ACM-SW) by American Case Management Association (ACMA) preferred

Minimum Education

Master's Degree in social work from a school approved by the Council on Social Work Education requiredMinimum Experience:

5 years experience in medical social work to include two years in case management requiredPhysical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects. Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position.

Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.Residency Requirement:

Employees must permanently reside and work in the State of Texas.

Skills

case managementlicensed master social worker (lmsw)discharge planningutilization reviewpatient assessmentcrisis interventionfamily educationcommunity resource coordinationsupportive counselingbilingual english spanishmentoringmultidisciplinary team collaborationclinical data reportingpatient advocacythird party payer coordination

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