About this role
Location: Georgetown, Kentucky, 40324
Duration: 6-Month Contract to Hire
Pay: $23-$25/hour
Schedule: Monday - Friday | 7:30am-4:15pm or 8am-5pm (Hybrid)
Are you someone who enjoys building relationships, solving problems, and keeping things organized? We're looking for a customer-focused professional to join our team as an Order Management Representative. This is an excellent opportunity for someone looking to grow their career in customer service, operations, logistics, supply chain, or sales support while working in a collaborative and fast-paced environment.In this role, you'll be the go-to resource for customers, helping ensure orders move smoothly from start to finish while partnering with internal teams to deliver an exceptional customer experience. Why You'll Love This Opportunity
- Hybrid work environment with a consistent Monday-Friday schedule
- Gain exposure to customer service, sales support, inventory management, and logistics
- Work closely with cross-functional teams across sales, operations, and supply chain
- Make a direct impact on customer satisfaction and business success
- Strong opportunities for career advancement into sales, operations, supply chain, or account management roles
What You'll DoGeorgetown, Kentucky, 40324
- Serve as a primary point of contact for customers, providing exceptional service and timely support
- Process customer orders, inquiries, and updates accurately and efficiently
- Coordinate with internal teams to ensure smooth product delivery and issue resolution
- Track order status and proactively communicate updates to customers
- Manage order records and maintain accurate data in company systems
- Monitor inventory levels and coordinate shipments to meet customer needs
- Support sales initiatives by building strong customer relationships and identifying opportunities for growth
- Analyze order, inventory, and customer data to support business decisions and continuous improvement
- Help resolve customer concerns and contribute to process improvements across the organization
What We're Looking For
- Bachelor's degree preferred, OR 2-4 years of experience in customer service, sales support, logistics, supply chain, operations, or a related field
- Strong communication and relationship-building skills
- Highly organized with excellent attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Strong analytical and problem-solving abilities
- Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
- Experience with ERP systems is a plus
- Japanese language skills are welcomed but not required
Work Environment
- Hybrid schedule
- Monday-Friday, 7:30 AM-4:15 PM or 8:00 AM-5:00 PM
- Up to 10% travel
- Full-time position
Job Type & LocationThis is a Contract to Hire position based out of Georgetown, KY.
Pay and BenefitsThe pay range for this position is $23.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 6, 2026.
Workplace TypeThis is a hybrid position in Georgetown,KY.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.