About this role
About the Role
As a Senior Assistant, Digital Business and Merchandising, you support the execution of Kohl’s digital business by ensuring products are accurately presented and easy for customers to find and shop online. You will execute day-to-day digital merchandising activities, monitor performance, and support improvements that enhance the customer experience and business results. This role plays a critical part in delivering high-quality, consistent execution across product presentation, content, and discovery. You will partner closely with Associate Managers and cross-functional teams to support execution and ensure alignment to business priorities.
What You’ll Do
- Monitor digital KPIs and performance trends, identifying issues and escalating opportunities for improvement
- Execute digital merchandising activities for assigned categories or business areas, including product presentation, content, and discovery
- Ensure accuracy and completeness of product data, attribution, and content to support strong customer experiences and search and browse performance
- Execute defined actions that support sales, conversion, and customer engagement
- Partner with Associate Managers and cross-functional teams to ensure aligned and timely execution
- Manage multiple priorities with speed and attention to detail, adapting to changing business needs and seasonal priorities
- Identify and escalate process or execution issues that impact efficiency and quality
- Additional tasks may be assigned
What Skills You Have
Required
- 2+ years of experience in e-commerce, digital merchandising, merchandising, or related customer-focused roles
Preferred
- Experience with web analytics and digital tools