About this role
Summary
Performs a variety of professional duties required to support project management for information technology infrastructure systems installation or implementation projects specific to assignment.
Qualifications
Required
- Any combination of education, training, and experience equivalent to a bachelor's degree in management, engineering, or a related field, supplemented by coursework in information systems, information technology, and/or electronics.
- One (1) year of experience in providing customer service in an information technology infrastructure environment and project management.
- Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
- Knowledge of principles, practices, and procedures of information technology infrastructure security and access control systems.
- Proficiency with project-related computer applications.
- Ability to manage projects, oversee contractor personnel, and prepare and deliver technical training and project presentations.
- Ability to communicate effectively, both orally and in writing.
Preferred
- Understanding of IPTV delivery, video streams, media players, set-top boxes, and content distribution.
- Familiarity with multi-networking.
- Experience with digital signage content management systems.
- Knowledge of audiovisual equipment
- Ability to troubleshoot content playback issues
- Understanding of device security and software updates.
Major Duties/Essential Functions
- Manages all aspects of information technology infrastructure systems installation or implementation projects involving systems specific to assignment, including management of a project team, scheduling of project events, assigning personnel, and defining associated budget requirements.
- Works with school-based personnel or department involved with the project.
- Prepares and delivers required team technical training and project presentations.
- Schedules training provided by vendors, as needed.
- Creates and maintains databases relating to specific projects.
- Keeps current with new technologies in the field of expertise.
- Works closely with and oversees contractors and vendors during the project.
- Performs specific duties associated with major installation projects, preventive maintenance, and repairs.
- Completes work orders and acceptance testing at new and renovation installation sites.
- Performs related duties as required or assigned.
Work Environment/Physical Requirements
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.