About this role
Job Description
Credit Control Specialist with French - Lodz
We are looking for a candidate with:
- English on B2 and French language on B2 level (essential for client communication)
- Ability to handle difficult and sensitive situations professionally
- Problem-solving and decision-making abilities
- Ability to meet targets and work under pressure
- Strong proficiency in MS Office, BMC Remedy, trending, and reporting required
- SAP4H
- Proven analytical skills with a curiosity to dive into data leveraging various reporting tools, Excel, and /or ability to write SQL to mine our incident and problem data
- Clear and effective written and verbal communication, influencing, and strong interpersonal skills
- 2+ years of business experience, required
Your key activities
- Strong knowledge of debt collection laws and regulations
- Excellent communication and negotiation skills
- Proficient in financial analysis and risk assessment
- Attention to detail and strong organizational skills
- Review and approve customer credit limits and assess ongoing credit risk exposure
- Analyze customer credit worthiness
- Negotiate alternative securities (bank guarantees, LC’s…) with customers, to cover the credit risk of AR
- Negotiate credit limits with credit insurance, to cover the credit risk of AR
- Decision to release orders based on credit risks, outstanding balances, credit safe
- Submit claims to credit insurance or activate alternative securities
- Daily credit control activities to ensure accurate and timely activities
- Work closely with Sales Department and Management to resolve credit issues and meet order release and shipping cut-off deadlines
- HQ and local reporting
- Ensure compliance with accounting principles, service levels, and internal control
You can expect from us
Performance bonus twice a year
Employee referral program bonus
Access to training platform (self-learning), domain/soft/technical skills training
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Additional social bonuses
A chance to develop SAP, MDG and reporting skills
Internal training program
Stable employment based on an employment contract
No trial period in the contract