About this role
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.
- Your tasks This full-time position is based in Auburn Hills, Michigan, with regular on-site support at Hyundai/Kia customer facilities.
- Serve as the primary technical interface between Hyundai/Kia and Brose North America, supporting customer engineering, quality, manufacturing, and production operations.
- Represent the voice of the customer by communicating technical requirements, concerns, and priorities to internal engineering, quality, and project management teams.
- Coordinate on-site vehicle evaluations, technical investigations, containment activities, root cause analysis, corrective actions, and product validation.
- Provide technical support for automotive mechatronic systems, including closure systems, latches, electronic control units, sensors, and electromechanical components.
- Support product launches, engineering changes, warranty investigations, production concerns, and customer escalations while ensuring timely resolution.
- Build strong relationships with Hyundai/Kia stakeholders and collaborate with Brose engineering centers, manufacturing plants, and global support teams.
- Manage technical project activities, customer deliverables, timing plans, and cross-functional coordination to ensure alignment with customer expectations.
- Prepare and present technical reports, customer updates, problem-solving results, and project status presentations to customer and Brose leadership.
- Travel regularly to Hyundai/Kia facilities and Brose locations throughout North America, with occasional international travel and short-notice customer support.
Your Profile
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Systems Engineering, or a related technical discipline.
- Minimum five years of automotive experience in technical engineering, quality, project management, product development, or OEM customer support.
- Strong technical knowledge of automotive mechatronic systems, electrical hardware, electronic control units, sensors, and software-controlled components.
- Experience supporting automotive OEM customers, preferably Hyundai/Kia, with demonstrated ability to troubleshoot technical concerns and coordinate cross-functional solutions.
- Knowledge of automotive quality methodologies, including APQP, PPAP, FMEA, 8D, 5 Why, root cause analysis, and corrective action processes.
- Experience managing technical projects, engineering changes, customer escalations, and product launch activities.
- Professional proficiency in Korean and English strongly preferred, with the ability to communicate effectively across Korean and North American business environments.
- Excellent communication, presentation, organizational, and relationship-building skills, with the ability to influence technical and management stakeholders.
- Self-motivated, customer-focused professional capable of working independently, managing competing priorities, and responding quickly to customer needs.
- Brose offers a high-tech work environment and a wide range of benefits.
- Along with competitive performance-based compensation and health insurance, our employees also benefit from attractive social and family-oriented programs throughout our North American locations*.
- Our benefits packages include comprehensive medical and insurance.
- Brose also provides educational assistance and a variety of community outreach, family, and sporting events.
- Flexible working hours and a collaborative work environment give our employees the freedom to balance work and personal life.
- Brose believes in investing in people.
- We offer a wide range of development programs with great opportunity for individual growth through training, international or regional assignments and tailored career paths.
- Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities.
- *Benefits package may vary slightly per location