About this role
Purpose
- To improve the inventory accuracy, support 3PL DC operations running smoothly and increase the customer service level
- Manage overall returns by working closely with internal teams/approvals and work with 3PL to execute returns and claims
- Verify monthly 3PL/transportation/ custom brokerage/ consumables invoices with internal data, trouble shoot for any discrepencies and process adjustments accordingly Key Responsibilities: Work with 3PL DC team on cycle count plan and make sure the progress & result under control to meet the quarterly & yearly plan and the target.
Make sure the physical goods are consistent with the system data (Daily Snapshot) Push related team to continually improve the stock accuracy.
- Daily take trouble-shooting and give great support to insure the operations running smoothly.
- Work with stakeholders and system lead to resolve snapshot discrepancies due to system issue with tickets and consistent follow ups.
- Prioritize to arrange the tasks reasonably when facing multi-tasks especially for special handling & additional support.
- Monitor the error/control daily report exactly.
- Report the cycle count result with reasonably analysis by weekly/monthly.
- Offer the recheck/audit data monthly for strategy execution.
- Give reasonably analysis for IB/OB daily operation’s mistakes and raise the suggestion to perfect & optimize the process.
- Take complete resobsibility for returns and claims (adicomp & ASIP).
- Work with internal teams on appropraite approvals and wotk with 3PL teams to execute returns and claims as per agreed timelines.
- Ensuring timely submission of Flash report with high level of accuracy and other reports assigned.
- Verify monthly 3PL invoices with internal data, trouble shoot for any discrepencies and process Pos accordingly
Qualifications: Functional
- At least 3+ years of relevant working experience Industry: Preferably in Supply Chain / Logistics Exposure/Knowledge: Master the warehouse management system (MA & LM system), especially the inventory operations.
- Well know the inbound & outbound processes.
- Be familiar with the quality control outline or method