About this role
Domino's Pizza in Collinsville, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 608 Vandalia St location. As a key member of our customer-focused organization, you'll play a crucial role in ensuring our customers have a great experience with every interaction.
- Answer phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with additional tasks as needed, including cleaning and restocking supplies
- Lift and move items weighing up to 25 lbs. as required
- Strong communication skills with a friendly and professional demeanor
- Ability to follow directions and adhere to company policies and procedures
- Flexibility to work various shifts, including weekends and holidays
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Basic math skills for accurate cash handling and order processing
- Ability to thrive in a fast-paced environment while maintaining attention to detail
- Team player mentality with a willingness to assist colleagues as needed
- Positive attitude and an easy smile to enhance customer interactions
- Reliable transportation to and from work
Note: Candidates must be able to pass a pre-employment drug test and criminal background check.