About this role
- Proud to have opened our doors in September 2015.
- Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta.
- Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
- Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.
Harrah’s Cherokee Valley River Casino & Hotel Position Description
POSITION TITLE
Dining Attendant
DIVISION
Food and Beverage
DEPARTMENT
Landing Café, Employee Cafeteria, Food Market, Gordon Ramsay, Brew Brothers
GRADE/FLSA STATUS
H7 - Non-Exempt
BADGE TYPE/COLOR
Work Permit - Peach
REPORTS TO
Supervisor, Food Service; Dual Rate Supervisor, Food Service
SUPERVISES
NA
JOB SUMMARY
The primary function of the Dining Attendant is to ensure all assigned areas are kept orderly and clean.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES
- Clear used items from tables, wipe tabletops and chairs using a damp cloth, and mop and sweep floors
- Ensure that stock delivered from the warehouse is put away in proper storage areas in a timely manner
- Maintain a neat, safe, and sanitary work area
- Inform the Supervisor /Manager of any situations that arise or need immediate attention
- Provide the highest quality of service to guests and Team Members at all times
- Complete a task, even if overtime is involved
- Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications
- Properly maintain and store company inventory, including utensils, cookware, and machinery
- Protect all company assets regarding waste, breakage, and theft
- Complete the daily shift checklist that the leader verifies before leaving
- Perform any other duties as requested by shift leader
- Adhere to regulatory, company, and departmental policies and procedures in an ethical manner
- Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
MINIMUM QUALIFICATIONS
- A high school diploma or GED is preferred
- Must demonstrate the following essential knowledge and skills:
- Neat, professional appearance with excellent personal hygiene
- Willing to learn and be adaptable
- Ability to communicate effectively with all levels of Team Members and guests
- Excellent guest service skills
- Documented teamwork behaviors and attitudes
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
- Must be physically mobile with reasonable accommodations
- Must be able to stoop, bend, kneel, crouch, reach, twist, push and pull items
- Must be able to respond to visual and aural cues
- Must be able to read, write, speak, and understand English
- Must be able to handle high stress in the work environment and turn stress into high energy
- Must be able to be on feet for an 8-hour shift
- Must be able to lift and carry 50 pounds
- Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
- Must be able to work a flexible schedule, including weekends, evenings, and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to change the above job description whenever necessary. 1.23.25