About this role
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Dartmouth Group is hiring a full time, front desk Concierge to support its condominium community in east Boston, MA.
Work hours are: Monday - Friday, 7am - 3pm.
Daily responsibiliites
- Meet and greet homeowners, visitors, guests, contractors and vendors.
- Manage foot traffic in and out of the building.
- Walk and inspect lobby and common areas. Maintain cleanliness and order.
- Monitor security cameras.
- Receive, sort, log, and distribute mail, packages, and deliervies.
- Manage the Sign in and Sign out Log for packages, deliveries, keys, and FOBs.
- Activate and issue key FOBs.
- Manage phone and emails.
- Data enter.
- Assist in scheduling, coordinating, and assisting contractors and vendors onsite.
- Proactively identify, address, or report any safety concerns, maintenance issues, or irregularities within the common areas.
- Promptly communicate observations, incidents, and items requiring attention to management or a supervisor.
- Take ownership of the appearance and condition of lobby and amenity spaces, ensuring a welcoming environment for residents.
- Proactively problem solve, maintaining strong multitasking skills, and adapting quickly to changing priorities.
- Other duties as requested.
Hourly pay rate: $25-$27.
Requirements
- High School Diploma or GED Required.
- 2+ years of concierge or in-person customer service experience.
- Excellent communication skills, written and spoken.
- Customer service focused and team oriented.
- Self-motivated, proactive, takes the initiative, with strong follow-up skills.
- Manage multiple projects at the same while maintaining positive and professional dispositon.
- Time management and time critical prioritization skills
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.