About this role
AMI is looking for a Keyholder to join our Yorkdale team! Reporting to the Store Manager and Assistant Store Manager, the Keyholder will ensure the store is running efficiently. Alongside his/her team, The Keyholder responsibilities include but not limited to; DRIVING SALES
- Keyholder will drive sales and performance and continually create engaging client experience and long-term relationships with clients.
- Supports team to achieve individual and store sales targets
- Sees business opportunities and possible challenges to help initiate changes and improve the business.
CUSTOMER RELATIONS
- You will engage with customers in offering a unique experience and assisting them in exploring the world of AMI.
- Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood
- Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
- Assists customers during fittings and accommodates any alterations when needed.
- Drives the team to fully embrace a customer loyalty culture of building strong and long-term relationships with clients.
- Introduces new customers to the brand.
TEAM MANAGEMENT
- Supports team to achieve sales targets by keeping the stockrooms organized and stock level accurate, updating on all new arrivals and replenishment.
- Bringing the team together by representing and transmitting the AMI culture.
- Continually share with the team products and brand knowledge.
- Ensure and coach team members’ on new skills and selling techniques.
- Conducting fun and energetic Morning meetings/Team Debriefs.
Work hand and hand with team to strategize the daily tasks and focuses for the day/week. Use manager communication book daily to keep everyone informed of the day to day.
VISUAL MERCHANDISING
- Ensures the store is well maintained, presentation of products, cleanliness, maintenance of the premises, etc.
- Actively participates in the Visual Merchandising set-ups using HQ directive and guidelines.
As well as proposes new ideas and suggestions for optimal selling.
OPERATIONS MANAGEMENT
- Manages and tracks best-selling/slow-selling to strategize action plan. Support with tracking inventory levels and informing managers of any stock error.
- Assist with updating store trackers and communications boards for in-store use
- Managing the cash vault and setting up cash pickups through Brinks.
- Control and oversee deliveries, transfers, damages, cycle counts, end of season, and all other back of house operations.
- Develop and share ideas to increase efficiency, support store initiatives and projects as needed.
Join the “f.AMI.ly“