About this role
Job summary
CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!
We are looking to recruit a highly skilled Data Analyst to join the CLCH Hertfordshire Business Team, for a period of 12 months (up to November 2027).
You will be responsible for analysing, interpreting and presenting information to support performance management, service development, operational management and patient care in the Hertfordshire division.
The successful candidate will provide data quality support to the division. They will be providing expertise and advice to staff at all levels which will require excellent interpersonal skills. They will also be organised and able to manage workload to meet tight deadlines.
An understanding and experience of using SystmOne will be advantageous.
You will be based at our Harpenden Memorial Hospital office (Harpenden), with an expectation of you working from our BRE Science Park office (Watford), as well as any of the other CLCH sites, as and when required for service delivery.
Main duties of the job
To support the Business Team through the provision of high quality information analysis provided through advanced technical skills.
Main responsibilities include extracting and analysing patient activity data relating to the Division, support Integrated Neighbourhood Teams (INTs) provision and meet the Trust and commissioner requirements. The essence of the role is to process and analyse data to assist Division, Single Point of Access (SPA), INT management and clinicians in decision making, modelling and monitoring, i.e. to turn data into business intelligence.
The post holder will play a key role in providing a specialist function to collate, validate, manage, analyse, interpret, and present information from a variety of sources which supports the delivery of effective clinical services.
The post holder will work with other senior members of the team in assessing the impact of changes to the NHS information agenda, in reviewing Business Groups' information requirements, and inefficiently implementing agreed solutions in a rapidly changing environment. The ability to work as a flexible team member is essential.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
Qualifications
Essential
- Relevant degree or equivalent experience in IT or a related discipline
Desirable
- Relevant postgraduate qualification in statistical theory, data analysis or similar, or equivalent experience in a related discipline
Experience
Essential
- Proficient in data manipulation, analysis and presentation of complex health activity data
- Experience of resolving complex problems and producing meaningful reports/outcome from complex dataset
- Experience of PAS systems (EMIS, System 1, etc)
- Experience of Business Intelligence reporting tools (e.g Power BI, QlikView, SQL)
- Experience of developing dashboards, monitoring key indicators for health services
Skills
Essential
- Extensive working knowledge of Excel and Microsoft reporting products (including the ability to devise complex, interlinked and macro driven models)
- Excellent problem solving and analytical skills, working logically and with great attention to detail
- Knowledge of the most effective way to present information
- Excellent interpersonal and communication skills, with ability to interpret and communicate complex information
- Good understanding of Information Governance and of the importance of high quality data, confidentiality and security
- Microsoft Power BI knowledge
Desirable
- In depth knowledge of NHS data definitions, data sets and National data flows.
Other
Essential
- Ability to be flexible and adapt to a rapidly changing environment.
- Ability to meet deadlines, often working under pressure and dealing with changing and sometimes conflicting priorities.
- Ability to work on own initiative and also as part of a team in delivering agreed objectives.
- Ability to work from the various Divisional and Trust sites, as and when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central London Community Health Trust
Address
Harpenden Memorial Hospital
Carlton Road
Harpenden
AL5 4TA
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)